Hire support talent
Build your customer support team from Latin America
From frontline reps to success managers, hire vetted, English-fluent support professionals who cover your hours and treat your customers like their own.
30-50%
Cost savings vs US hires
3 days
To your first shortlist
97%
Client satisfaction score
Support roles we fill
Frontline, technical, bilingual, or success. Every person is vetted the same way.
Support that works your hours, not a timezone behind.
Why support teams hire from Latin America
Clear English, real-time coverage, and the patience that makes good support.
30-50% cost savings
Staff the hours your customers need help for far less than US support salaries.
Your time zone
Live coverage during US business hours, including the afternoon and evening peaks.
Clear, friendly English
On-brand writing and calls that customers understand. We test tone in vetting.
Bilingual options
Native Spanish and Portuguese available to cover more of your customer base.
Vetted like our engineers
Ticket tests, tone checks, behavioral interviews, and references. Top 5% only.
They embed in your team
Your helpdesk, your macros, your standards. One business, full attention.
From request to first day
The same fast, rigorous process we use for engineering hires.
Tell us what you need
Channels, tools, languages, and coverage hours.
We match
We pull vetted support professionals from our network.
First shortlist in 3 days
Review profiles and pick who to interview.
You interview
Meet candidates live and run a tone test if you like.
They start
Your new rep ramps in your helpdesk and macros.
LATAM vs US support salaries
Annual fully-loaded cost, in thousands of USD. Same skill, very different price.
Support Rep
Bilingual Support Rep
Help Desk Specialist
Customer Success Manager
FAQ
Common questions
Build your support team
Tell us where your support is falling behind
We'll have a vetted shortlist ready in 3 days. No retainer to start.